Law Firm Operations Manager

Vacca Family Law Group is a fast-growing law firm in Manhattan that helps our clients move through the divorce process without litigation, achieve positive results, and build a better tomorrow for themselves and their children. We are looking for an experienced Operations Manager to help us run the day-to-day operations of our busy, but family-friendly, law firm so that the legal staff can focus on helping more people have less contentious divorces

Why Vacca Family Law Group?

• Hybrid position (4 days in the office)
• Healthy, collaborative team culture
• Direct access to Grand Central Terminal
• Approximately 50% toward health insurance premiums
• PTO, plus 11 paid holidays
• 401(k)
• Annual performance-based bonuses
• Annual profit sharing
• Feel fulfilled at the end of the day knowing you made a positive difference for families.

Location: New York, NY

In this position, you will have the following responsibilities:

Supervisory Responsibilities:

• Onboard and train staff regarding firm procedures and information systems.
• Supervise and counsel support staff
• Assist with vetting and hiring new employees.
• Assist with performance evaluations of employees that are timely and constructive.
• Handle performance improvement plans of non-attorney employees as needed and in accordance with Firm policy.

Other Duties/Responsibilities:

• Manage the day-to-day operations of the office; prioritize use of support staff and facilities.
• Manage PTO: Approve time off, scheduling and coverage of work duties, ensures pay occurs timely.
• Manage the daily operations of information systems.
• Draft, implement, review, audit and revise operational and human resource policies and practices to ensure quality services.
• Monitor weekly timekeeping of legal staff and provide conditionally formatted report to Owner.
• Serve as point of contact to resolve Firm IT needs through IT vendor; monitor and direct IT vendor firm and lead annual review of services and any subsequent searches for new providers.
• Serve as point of contact for all insurance vendors and lead ongoing annual reviews of policies, coverage and firm risk assessment.
• Serve as point of contact for all vendors, landlord and building management.
• Manage equipment, office services, and facilities.
• Oversee the Firm’s records retention and information storage & retrieval (case management, contact management, personnel/payroll, document storage, etc.).
• Work with Controller in connection with employee benefits such as health insurance enrollments and renewals, long and short-term disability, health savings accounts, 401(k) and profit-sharing options.
• Maintain a professional and positive work environment by facilitating effective communication and information sharing among professional, paraprofessional, management, and support staff.
• Participate in strategic planning process with management to identify and accomplish short- and long-term business plan goals for people, space, billing and technology.
• Plan and host firm events as needed.
• Perform other related duties as assigned.

Our Ideal Candidate Will Have

• Demonstrated record of success in an office management or operations management position. Law firm experience a plus.
• Superior written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent ability to focus on details.
• Excellent ability to organize and prioritize tasks, delegating when appropriate.
• Extremely proficient in Microsoft Office Suite or other similar software programs.
• Extremely proficient with practice management software programs such as Clio.
• Ability to maintain confidential records.
• Bachelor’s Degree in Business Administration, Human Resources, or related field.

Compensation

$100,000 – 115,000 / Annually + Bonus

To Apply

Please submit your résumé and cover letter below. Your cover letter should include:

• Why you are the team member we are looking for
• What interests you about working at a law firm devoted to helping clients have less adversarial divorces
• A link to your LinkedIn page

Vacca Family Law Group is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, gender identity, sexual orientation, sex, disability status, national origin, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Applicants must be legally authorized to work in the United States. Relocation assistance is not available for this position.